Privacy Policy

Effective Date: 16 July 2025

1. Introduction

Welcome to the IgG Total Test website (https://www.iggtotal.com/), operated by LifeSADX (Pty) Ltd, based in Cape Town, South Africa. We are committed to protecting your privacy and ensuring the security of your personal information when you interact with our website.

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or contact us via our contact form or email.

2. Information We Collect

We may collect and process the following personal information:

  • Your name

  • Your email address

  • Any other information you voluntarily provide through our contact form or email (info@lifesadx.com)

We do not collect sensitive medical or health data from users on this website.

3. How We Use Your Information

The information we collect is used only for the following purposes:

  • To respond to your enquiries or product requests

  • To provide support or partnership information

  • To improve our website content and user experience

  • To maintain internal records of communication

We will not use your information for unsolicited marketing or share it with third parties, except where required by law.

4. Email Communication

When you contact us via the contact form or by email, your information is sent directly to our secure email server. We do not store your information in any database on this website.

5. Data Protection and Security

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. This includes secure hosting, regular security updates, and access controls.

However, no online transmission or storage system is completely secure. Please avoid including any confidential or sensitive medical data when contacting us.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Correct or update inaccurate information

  • Request that your personal information be deleted from our records

To exercise any of these rights, please contact us at info@lifesadx.com.

7. External Links

This website may contain links to other websites. LifeSADX is not responsible for the privacy practices or content of such external sites.

8. Children’s Privacy

This website is not intended to collect personal information from children. If you are under the age of 18, please do not submit any personal data through our contact form without the consent of a parent or guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LifeSADX (Pty) Ltd
Cape Town, South Africa
Email: info@lifesadx.com